A smile is priceless once more.
For this genuine relationship, one basic Redditor foregoes luxurious luxuries: “For value and friendliness, the Holiday Inn Express in Lexington KY, off of Sharkey Way.” There is a young employee who remembers all of the guests' names. He always welcomes you by name, no matter how long it's been since you've been there. When you're on the road, it's such a pleasant touch.”
Of course, having other luxury things and features during a hotel stay is always pleasant, but even a basic Holiday Inn may be changed by the people who run it. To be able to remember names like this, this young employee must have a fantastic memory!