15. Available 24/7
Airbnb workers are available by phone at any time of the day or night in the event of a host or guest problem arising at any point during the stay. For money-related matters or other sensitive topics, the company wants people to call the helpdesk directly instead of risking arguing with the guest or the host.
All of these features keep Airbnb reasonably secure. The reality is that wherever you are somewhere, even in your own home, you run the risk of something happening. But Airbnb's security measures help provide peace of mind to those who travel and who host them.
